Refund Policy

At Poete Love, we strive to offer high-quality products and ensure customer satisfaction. However, due to the nature of our products, we do not offer refunds. All sales are final.

We recommend carefully reviewing the product description, images, and measurements before placing your order. If you have any questions or concerns about a product, please contact us before making the purchase, and we will be happy to assist you.

Please note the following:
A.The customer is responsible for paying the shipping costs for returning the item.
B.Shipping costs are non-refundable.

We only accept replacements for items that arrive defective or damaged. If you receive an item in such conditions, please contact us within 5 days of delivery so that we can promptly resolve the issue. Our goal is to ensure that every customer receives products in perfect condition and enjoys a worry-free shopping experience.

We appreciate your understanding and support of our return policy.

-Poete Love